Design centrado no usuário e diálogo clientes-organizações através de interfaces na web

Authors

  • Luiz Carlos Agner
  • Anamaria de Moraes

Keywords:

Web, Design, Human-computer, Interaction, Ergonomics, Usability

Abstract

This article addresses theoretical concepts on Human-Computer Interaction (HCI) and discusses methods of improving the presence of organizations in the World Wide Web. The objective of this theme is to optimize the dialogue with the online customers, considering their goals, necessities and tasks as well as their previous experience with computers.

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Published

2002-04-30

How to Cite

Agner, L. C., & de Moraes, A. (2002). Design centrado no usuário e diálogo clientes-organizações através de interfaces na web. Senac Journal of Education and Work, 28(1), 24–33. Retrieved from https://senacbts.emnuvens.com.br/bts/article/view/547

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